Note

Note:

• Damask tour-operator agency reserves its right to modify the touring program according to the weather, the local events, manifestations, the museums program and the tourists’ proposals. This will not affect the price, the quality or the initial structure of the touring program.
• The medical insurance of the tourist is obligatory in order to pass the frontier or/and for cases of accidents, diseases, death etc. during the time of travel.
• If the touring program is not made because of the tourists’ guilt, the agency is not responsible for the inconvenient. E.g.: not respecting the hour of the touring program, smoking in the couch, bad attitude to the guide or couch driver.
• The tour-operator agency recommends that any claiming to be written and transmitted directly to the manager of the tour – operator agency, in order to have a quick and friendly solve of the requests, regarding unachieved or inadequate services and also the ones offered to a higher quantity and quality.
• Cancellation of the trip – if the number of tourists is less than the one mentioned in the offer – must be announced to the tourists with a minimum of 15 calendar days before the beginning of the tour.